E-commerce de produits numériques

Today, digital product e-commerce is becoming an essential tool because of growing competition in the e-commerce market and higher customer expectations and choice. Every visit should leave a positive impression that contributes to a successful customer experience over time.

Advantages of digital stores:

• Real-time inventory control
• Downloadable products in browser, Messenger and Instagram
• More accurate inventory management
• Faster product ordering
• Fewer backordered items
• Higher employee productivity
• Sales growth

Creating a digital product store

Go to the Commerce électronique menu and press the Create store button. The store creation process is similar to creating a regular e-commerce store, but you must select the Store type as Digital so it works as a digital store. Once the store is created, you can no longer change the store type.

Managing digital product e-commerce

Once all other settings are complete, you can add, edit or delete digital products in the Products section. Go to the Products menu and click Add product. Fill in all the required information about the digital product in the product description field, upload the product image to thumbnail, and then upload the digital product (in zip format).

How does it work?

After a successful payment, the customer will see a Download product button on the invoice page. Clicking the button shows a list of the ordered items.

Here the customer can see all of their ordered products. Click the three dots on the right side of an item and choose Download to download the item you want.

Selling digital products with StartMsg

This is an innovative way to reach your audience and successfully sell products through the navigateur, Messenger et Instagram chats. Using the StartMsg chatbot building platform, you can effectively integrate digital product sales directly into chat windows, creating a personal and convenient buying process for your customers.

In the browser, sales happen traditionally, when users visit your e-commerce website and browse products. StartMsg helps you build a smooth store and its integration with this website, ensuring secure and fast purchases through reliable payment systems such as Stripe. After purchase, digital products such as e-books, courses or software can be delivered to the user instantly.

E-commerce de produits numériques in Messenger and Instagram chats. The StartMsg chatbot system lets you automate product sales directly in chats. Our chat assistants can offer digital products, answer customer questions and even help complete payments without any extra switching to another website. This keeps the buying process smooth and reduces the chance of customers dropping off, because the entire experience happens right in the chat. In addition, StartMsg lets you use smart chatbots that communicate with customers, collect data and provide personalized recommendations.

Integrating this platform with StartMsg lets you sell digital products effectively and reach a wide audience, since many users spend most of their time on social media and chat platforms, where your offer is directly accessible. In addition, StartMsg lets you create individual marketing campaigns that increase sales and improve the user experience while maintaining high customer engagement and loyalty.